Karoo Creations

For expert advice on any of our bespoke products, call us on 076 886 0262


Frequently asked questions.

We supply a premium product that is handmade with top quality materials. Our customers are those who appreciate craftsmanship, sustainability and the exclusivity of a product not yet available in stores.

Much like a Steinway is to a piano player, or a Lacanche stove is to a cook, our duvets are high-end products that are understated yet totally luxurious. A Karoo Creations wool or Alpaca duvet inner is an investment, with a very long lifespan that can not be compared to a plastic duvet purchased at other leading retailers.

Each duvet takes up to many hours to manufacture, with every process being carried out by hand – from cutting the percale covers, hand carding the wool or Alpaca filling, quilting and binding the finished product. Our duvets are truly bespoke, being made to order. 

All of our products are made to order. Each duvet we make must be measured, cut, stitched, stuffed, quilted and packaged before being collected by our couriers to deliver to you. This process, depending on the size of the duvet takes the team members many hours.

One of the drawbacks of having a business in a tiny town in the Karoo is that our couriers only service our town on a Tuesday and Thursday. This has been factored into our delivery lead time however there are so many factors that are out of our control.  We will however try our utmost to get your products to you as quickly as we can.

Absolutely not.  Despite what some radical animal rights groups like PETA broadcast, sheep and Alpaca need a haircut once a year. We don’t have any “factory farms” here in the Karoo either. If sheep or Alpaca aren’t shorn, they run the risk of overheating and dying, or having maggot infestations under the wool.  What PETA also don’t tell people is that farmers will be paid much less for fleeces with any blood on them, and thus the shearers pockets will also be affected for accidentally cutting an animal. These sheep are the farmers’ lifeblood, and they are treated really well.

Please have a look at our Ethics page for further details. 

The TOG rating that is bandied about for measuring a duvet’s warmth is actually used for polyester (plastic) and down duvets. It is a complicated measurement that only a scientist could understand taking into account atmospheric pressure, time, heat co-efficients and many other confusing factors for duvets that do not temperature regulate. 

We measure our duvets’ warmth by GSM (grams per square metre).  A lovely warm duvet for winter would have a 800-850 GSM, meaning that each square metre would have over half a kilo of soft fluffy wool or Alpaca in it.  A summer duvet would be between 180 to 200GSM. 

Karoo Creations is a small but fully registered company (Luxury Duvets (Pty) Ltd,  in the little Karoo town of Richmond in the Northern Cape. 

Unlike scam companies/individuals, all of our contact details such as our physical address, telephone numbers, social media accounts, etc. are freely available on our website, and you can verify the existence of us by doing a Google search and reading our reviews and social media pages.

And we would also love to welcome you for a cup of coffee if you are ever driving through our town, and we can show you how our products are produced!

This question should be one of personal ethics and how you view the unseen treatment of animals.

Down is wonderfully light and airy and has excellent warming qualities. Its massive drawback is that it just gets warmer and warmer – it doesn’t have the natural heat regulating properties that wool has.

Down and feather also attract dust and dirt (have a look at your feather duster!) and, despite what the down duvet manufacturers say, down actually attracts dust mites that feed off of the small mould growths that occur because of the heat and moisture produced by your body when you sleep.

Wool and Alpaca is naturally hypoallergenic and antimicrobial and is dust mite resistant.

Real down is the very finest, smallest feathers next to a birds’ skin. Most so called ‘down’ duvets are, in fact, made up of very small amounts of down supplemented with feathers, often just chicken feathers. Feathers don’t give an even coverage because they tend to gather in clumps and migrate to the bottom of the duvet, leaving cold spots and you are forever having to shake it to spread them out again.

Also many people are allergic to feathers. Feather/down and polyester make you sweat because it insulates the body at night. The sweat is retained in the duvet and mould spores thrive on it. You will see many older down duvets turning yellow. That is not from age… just accumulated sweat!

Wool and Alpaca on the other hand are naturally hypoallergenic and the most breathable fibre on the planet and it doesn’t attract dirt.

Practically all feather and down come from factory farmed birds, and the feathers and down are imported from China where there is little no no regulation on the treatment of animals.  There are still Chinese farms who carry out the abominable practice of “live plucking”. For your own sanity, please DO NOT Google this.

Some duvet manufacturers generally won’t admit that the feathers and down are a by-product of the duck and goose meat industry in China. 

Feathers, down and polyester plastic are great insulators. They trap the heat your body generates, and keep the heat under the duvet. This is fantastic for the process of falling asleep, but your body needs to drop its temperature during the various sleep cycles, and these fills do not allow for that. 

Wool and Alpaca on the other hand are both an insulator and a temperature regulator. It will regulate the temperature under the duvet the same way it does on a sheep. When it’s hot, the wool and Alpaca passes the heat mainly in the form of moisture from the sheep’s body out and when its cold its keeps the heat in.

All wool and Alpaca products can do this but the more you process the wool, i.e. spin and weave it, then the less the wool can regulate heat. This is why  we keep the wool in the same state as it is on the sheep, having only scoured (washed) and carbonised (removed all traces of vegetable matter) and carded it before filling our duvets. But the amazing thing about wool is that it will actually regulate the temperatures of two different people in the same bed. This is wonderful for ladies going through menopause and experiencing severe hot flushes. 

Duvets filled with wool or Alpaca are wonderfully comfortable and provide many healthy-sleep benefits you won’t find in a polyester or feather/down duvet. Although these natural duvets share similar qualities, each one is unique in how it feels and performs.

Which natural duvet is right for you? It’s a personal choice based on a number of factors. To start, determine how warm of a duvet you need. It’s important to consider:

  • Your bedroom temperature
  • How hot or cold you feel during sleep
  • Seasonal temperature
  • Amount of clothing you wear to bed

Next, think about comfort-feel. Do you sleep best with a weighty duvet or one that’s light and fluffy? Is a soft, drapey duvet your favorite or do you like to snuggle into a poufy one that scrunches easily? Here’s a quick comparison:

  • Alpaca: lighter weight than wool with soft, airy loft of medium poof and cozy drape.
  • Wool: medium weight, a bit heavier than Alpaca, with a slightly dense loft that has a cozy blanket feel.

You’ll also need to factor in the duvet’s thermal warmth. Our wool and Alpaca duvets all have the ability to thermal regulate — retain and release body heat and moisture while you sleep — but each fiber does it a little differently. How much thermal warmth a natural duvet provides depends mostly on:

  • The amount of fill used in the duvet
  • How efficient the fiber is at generating dry, comfortable warmth through the night
  • Below is a general comparison of thermal warmth between wool and Alpaca:

Wool Thermal Warmth

Wool has an extraordinary ability to rapidly absorb and evaporate body moisture and excess heat. It stores and releases warmth continuously and evenly through the night, without making you feel too hot or cold and clammy.

Fill-weight, the amount of fiber used in a wool duvet, is a guideline for determining the level of thermal warmth. For example:

If you’re a warm sleeper and/or prefer a light to medium cover consider our Lightweight wool duvet. 

By comparison, if you tend to sleep cold, prefer a weightier cover or want extra warmth during cold, winter weather, the All-Year combo or the Winterweight 100% wool duvet is a good choice. You’ll find the fill-weights are heavier than the summer-weight duvets.

Alpaca Thermal Warmth

Like wool, an alpaca filled duvet does a wonderful job at regulating body heat and wicking away excess moisture. Alpaca fiber is silkier and lighter than wool therefore an alpaca duvet is much lighter than a wool duvet yet it’s considered warmer (by up to 80%).

Our Exclusive Alpaca duvets provide comfortable thermal warmth in all seasons without weighing you down.